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Within the Austin city limits, fire, police and Emergency Medical Service (EMS) may be reached by dialing 911.

The surrounding counties can provide specific telephone numbers for emergency services.

Other Important Numbers

  • United Way "First Call For Help" Information and Referral Line: 512-323-1899
  • Poison Control: 1-800-764-7661 (or 1-800-POISON-1)
  • Crisis Intervention/Suicide Hotline: 512-472-4357
  • Ambulance: 512-972-7200
  • City of Austin Main: 512-974-2000
  • City of Austin Police: 512-974-5000
  • City of Austin Fire: 512-477-5784
  • Utilities-Gas: 1-800-700-2443
  • Utilities-Water: 912-6000
  • Utilities-Electric: 512-494-9400
  • Texas Department of Mental Health and Mental Retardation: 512-454-3761

Family Support Services

Besides hospitals and other care facilities, a very supportive environment exists for families who are experiencing traumatic injury or illness

  • The community's Ronald McDonald House (512-472-9844) and Seton League House (512-322-1999) provide patients' families with comfortable affordable accommodations.
  • Hospice Austin (800-445-3261) and its affiliate in Williamson County (512-869-1138) provide comprehensive in-home services for those with terminal illnesses.